Privacy Policy
Privacy Policy
According to this Privacy Policy, “Universal Adviser” intends to inform you about our privacy practices and the types of personal information we (Universal Adviser) collect from users (each, a ‘user’), how we use the collected information and with whom we may share it concerning the services we offer.
At Universal Adviser, we understand that our clients are concerned about their privacy, security, and the confidentiality of their personal information we receive (Universal Adviser) and take stringent steps to make sure it is never compromised.
Under this Privacy Notice, Universal Adviser also describes the measures taken to protect the security of the received information.
Additionally, we provide information on how to contact us:
- To access, correct, or delete your personal information
- To exercise choice regarding the processing of your personal information following applicable laws; an
- To ask any questions you may have about our privacy practices
Information We Collect and How We Use It
Personal Information We Collect About You
Universal Adviser may collect some personal information, information about your family members and employer (if required) to provide you with the right assistance and guidance. However, if we are not provided with relevant and correct information, we may not be able to provide you with consultation or legal services. We have set forth how you may provide us with the information and the types of information required for immigration services and visa processing. We have also included the purposes for which the received information will be used.
Client Services
Universal Adviser may collect & process your personal information like your name, address, date of birth, telephone number, marital status, passport number, employment history, educational background, tax status, employee number, job title and function, and expatriate status for the client servicing.
This information may be collected or obtained via many different sources like online questionnaires and forms, third party sources- former employees, your educational institutions or current or prospective employer. This personal information is used for immigration consultation and legal services like:
- Analyzing, completing and processing immigration, visa and related filings & submissions to relevant government agencies.
- Assisting with relocation and other expatriate issues.
- Providing access to online case-management tools.
Information Requests
When you request information about our services, you may be required to provide some personal information like your name, email address, address and telephone number. This information is used to process your request and respond to it.
Other Uses of Information
When you request information about our services, you may be required to provide some personal information like your name, email address, address and telephone number. This information is used to process your request and respond to iaThe personal information collected through our website or otherwise may be used for other purposes, such as data analytics, client & Universal Adviser’s administration, and compliance with applicable laws and Universal Adviser’s procedures & policies.
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Sensitive Personal Data
A certain category of the provided personal information is considered sensitive and needs a higher level of protection. This category includes information about race or ethnic origin, religious or philosophical beliefs, political opinions, trade union membership, physical or mental health or condition, sex life or sexual orientation, and data relating to offences, and/or criminal convictions.
In the context of the services offered by Universal Adviser, we may collect some sensitive information, under some limited circumstances, like when such information is required to comply with the legal obligations of the country in which you are seeking a visa or work permit.
Information Collected by Automated Means
We (Universal Adviser) also collect certain information by automated means, when you visit our website or web-based interfaces, for our purposes like how many users accessed the site, the most visited pages, etc. This information is collected to improve and add up to the quality of our website and tailor-made it as per our visitors’ interests. This information is collected via “cookies” and IP addresses.
Cookies
Like other organization, Universal Adviser also uses ‘cookies’ on its website. Cookies are bits of text placed on the hard drive of the computer when you visit certain websites. Moreover, cookies enhance your online experience by saving your preferences when you visit a website. We may use these cookies to identify if you have visited for the first time or are a returning visitor to help us identify site features in which you may have the greatest interest.
Log files, usage data and IP addresses
Log files are web server files, which are automatically created when a user visits a website. These files contain information like a domain name or IP address, HTTP response code, URL, or the date and duration of your visit. When you visit our website, our web servers log your IP address. An IP address is a unique identifier that certain electronic devices use to identify and communicate with each other on the Internet. Moreover, this information helps us to understand their location and the features on our website that interests them. Additionally, the log files detect disruptions that may interfere with the provision of our website.
Information We Share
The personal information is not disclosed in any way other than as described in the Privacy Policy. We do not share, sell, transfer, rent, use, or distribute your information for purposes other than disclosed here or unless lawfully required authorized by you or your employer.
The information provided by you may be shared with a third party as, as appropriate or necessary in connection with the services. Additionally, as part of the services we render, Universal Adviser may disclose your personal information to government agencies, your former, current, or prospective employer and its related entities (if applicable).
This information may also be shared with certain service providers retained by us in connection, such as education evaluation services, translators, couriers, or other necessary entities. The service providers also abide by the rules to protect the information as stated in the Privacy Policy. These service providers are authorized to use the information lawfully, only as necessary, for the required services. We have a very strict policy and do not, in any form, allow any misuse of your personal information by service providers. Stringent steps are taken to make sure your data is protected and not being misused.
Your Choices and Rights
Universal Adviser may collect certain information about you for purposes of providing immigration consulting services and legal solutions. Unlikely if Universal Adviser uses or intends to use this information incompatible with these purposes, you or your employer will be notified, as applicable, on whoever’s behalf we process your application. If you or your employer opts out of the personal information being used for any new purpose, we respect your decision.
If any sensitive information is involved and will be used for any new purpose, we will only do this on your or your employer’s active consent for the same, as applicable, under the requirements of applicable laws. The same procedure is followed if any personal information is disclosed to third parties that process the personal information for their independent purposes.
Universal Adviser also assists you with access to your personal information and where appropriate, with the right to review and correct any inaccuracies. In assisting you to respond to an access or request, we use reasonable effort, wherever required under law, and respond directly to a valid access request within a reasonable time.
Universal Adviser also takes reasonable steps to verify your identity before granting any access to make sure your privacy and security are not compromised. To exercise these rights, please contact Universal Adviser.
Updates to our Privacy Notice
This Privacy Policy may be updated periodically without any prior notice to you to make changes in our information practices. Any significant change to the website will be posted on our websites or materials and the same will be indicated in the notice when it was recently updated. While this Privacy Policy represents the “best practices” and most stringent laws when it comes to data privacy, certain countries may have different or additional procedures inconsistent with this Privacy Policy to satisfy the local legal requirements.
